Your Shield Against Spam and Identity Theft

  • Protects your personal information online
  • Reduces spam to your inbox
  • Shields you 24 hours a day, 365 days a year
Add ID Protect for only $4.00 per year

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Why Every Domain Needs ID Protect

In America alone, there are an estimated 9 million cases of identity theft each year¹ and 3 trillion² spam emails sent each year. Spammers and thieves can get your information through your domain name’s public record. ID Protect keeps your information safe by privatizing your domain’s entry in public records.

id-protect-unprotectedUnprotected WHOIS
John Doe Productions
John Doe
12 Main St
Hollister, CA 95023
United States
(555) 555-1234
[email protected]

id-protect-protectedProtected with ID Protect
Whois Privacy Protection
PMB 368, 14150 NE 20th St – F1
C/O companyprod.com
Kirland, WA 98033
United States
(425) 274-0657
[email protected]

Protection Plus Peace of Mind

Keeps You Safe

ID Protect keeps your information private, so identity thieves can’t find you.

Get Emails That Matter

Legitimate emails such as purchase offers for your domain are still forwarded to you.

Blocks Spam

Your contact details are kept out of the hands of spammers, so you get less spam.

Complies with ICANN

ID Protect follows rules set out by ICANN, the governing body for domain names.

ID Protect FAQs

What is ID Protect?

International rules require that valid contact information—known as Whois—is available for every domain name. ID Protect cloaks your identity and provides proxy contact information in the Whois.

ID Protect also reduces spam. In your cloaked Whois information, we provide a proxy email address that changes several times a year. We forward email sent to the proxy address, but when the proxy address changes, spam sent to the old address bounces.

Why is my personal information available when I purchase a domain name?

International rules require that valid contact information be provided for all domain names, and that it be accessible worldwide. ID Protect provides valid contact information that satisfies the international requirements without exposing your personal contact information to worldwide scrutiny.

What personal information is displayed in domain name Whois, and how do people find it?

Domain name Whois displays name, address, and email address. Anyone anywhere can search the Whois database through any search engine and many other web sites.

ID Protect provides proxy information instead of your personal contact information. Parties who want to contact you use the proxy information, and we forward to you.

How does ID Protect help reduce spam?

Domain name Whois is a principal source of email addresses for spammers. If your domain name has ID Protect, we change the Whois email address several times a year. Spammers harvest and use one Whois email address, but once we change it that source of spam is cut off.

How do I turn off ID Protect if my domain has expired?

Our support technicians can disable ID Protect on an expired domain.

What if I need to prove ownership of a domain?

To prove ownership of your domain, temporarily disable ID Protect and then ask the verifying party to confirm whois registration details.

To disable ID Protect take the following steps:

  1. Log in to the Customer Backroom
  2. Navigate to Domains > my Domains
  3. Click on the Manage button for the domain you want to disable ID Protect
  4. Click on Addons
  5. Click on the “Disable” link under ID Protect

Once the ownership verification is complete, you can turn the ID Protect service back on from Domains > My Domains > Manage > Addons page.

What if someone sends something to the Whois Privacy Protection Service postal address?

For mail which does not appear to be unsolicited commercial mail, the Whois Privacy Protection Service may either forward the mail to you or fax a page of the communication. The Service will not forward junk mail, nor will it forward mail if it becomes apparent that you provided the Whois Privacy Protection address to third parties.

Why can’t I use ID Protect with my .us name?

The .us Registry requires that .us domain names have actual identity and contact information, rather than forwarding information.

Which TLDs allow ID Protect?

ID Protect can be purchased for the following TLDs: com, net, org, biz, info, name, tv, cc, me

Can I add ID Protect to a domain name that is registered elsewhere?

No. The domain must be registered with us in order to use ID Protect. ID Protect cannot be used with our DNS Hosting.

If I’m transferring a domain to AlpineWeb, and it has privacy protection, do I need to turn the privacy protection off to transfer?

If the privacy protection service at your other registrar does not provide email forwarding, the service must be disabled so that you can respond to transfer confirmation emails.

If I am transferring my domain away from AlpineWeb, do I need to turn off ID Protect in order to receive the transfer confirmation emails?

No, our ID Protect service will forward to the email address associated with the domain name.

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