File Restoration in cPanel

cPanel Version 68 was released this week and one of the best new features is the ability to restore individual files from an account backup! To Restore a file from a backup: 1) To access your backups, navigate in cPanel to Files > File Restoration. 2) Once you open the File Restoration interface you will be presented with the list of files ... Read More »

19th Oct 2017
New Domain Transfer Policy

ICANN's New Transfer Policy came into effect on December 1, 2016 setting out new rules regarding changing or updating a domain name's registrant contact information. What is the New Transfer Policy? The Transfer Policy, formerly known as "Inter-Registrar Transfer Policy" or IRTP, sets out how domain transfers should be handled. Up until now, ... Read More »

8th Dec 2016
HTTPOXY Vulnerability Patched

The HTTPOXY Vulnerability has been patched on all Alpine Hosting Plans. CloudFlare instituted a fix on July 18, 2016. See their blog post here. If you are not using CloudFlare learn more here: https://www.alpineweb.com/domain-names/cloudflare/ If you are managing your own VPS or Dedicated Server running cPanel/WHM you can run the latest version ... Read More »

21st Jul 2016
PHP Upgrade for Alpine Shared Hosting

PHP 5.5 will soon reach EOL (end of life). This means it will no longer be supported by PHP and perhaps more importantly, will not receive any further security updates. For that reason, we will therefore be upgrading PHP from the current version 5.5.37 to 5.6.23 branch on: 07-06-2016.Please contact our Support Department with any questions or ... Read More »

6th Jul 2016
ImageMagick Vulnerability

ImageMagick, a popular PHP module, recently announced a severe securityvulnerability in their product which may allow a malicious 3rd party toexecute commands on a remote server.We're posting this announcement today to assure you that AlpineWeb is both aware of and is actively tracking this vulnerability. ImageMagick has not yet released a patch, ... Read More »

4th May 2016
Mail Delivery Delayed for Alpine Hosting

After several system software updates, mail delivery on Alpine83, Alpine84 and Alpine85 stopped. Mail delivery on Alpine81 and Alpine82 continued uninterrupted.After investigation, our technicans discovered that mail was being accepted by the servers but was being queued for the Mailscanner spam and virus filtering service. After restarting the ... Read More »

26th Apr 2016
Update your iPhone to 9.3.1 here is why…

If you use an Apple iPhone, iPad or other iDevice, now would be an excellent time to ensure that the machine is running the latest version of Apple’s mobile operating system — version 9.3.1. Failing to do so could expose your devices to automated threats capable of rendering them unresponsive and perhaps forever useless. Zach Straley ... Read More »

24th Apr 2016
httpd web service unavailable 4-7-16

There was an issue with a third party service that impacted several of our servers. This resulted in some website downtime that  lasted between 18-24 minutes starting at 8:35 pm EST.  All services are currently back up and running and we will continue to monitor. Please note this had no impact on email - and only impacted some websites. Many ... Read More »

7th Apr 2016
Hardware Failure and Replacement

On Saturday evening 03-05-2016 a hard drive on alpine84.alpineweb.net failed.

alpine84.alpineweb.net was taken off line at 11:40:00 EST 03-06-2016 to replace the failed hard drive and came back online approximately 30 minutes later.

The system filecheck was completed and there was no data loss.

6th Mar 2016
The DROWN Attack

What is the DROWN Attack? DROWN stands for "Decrypting RSA with Obsolete and Weakened eNcryption." DROWN is a serious security flaw that makes network services that utilizes SSLv2 to attack TLS transactions vulnerable. AlpineWeb servers are not vulnerable to this flaw as SSLv2 was not enabled. You can learn more about DROWN here: ... Read More »

3rd Mar 2016