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 Premium Email - Configure Computers and Phones

For help setting up a computer (such as Outlook, Thunderbird or Mac Mail) or mobile device choose...

 Premium Email - Adding Additional Mailboxes

Prior to ordering Additional Premium Email Mailboxes, your account must have no outstanding or...

 Premium Email FAQs

Q) How do I report spam or phishing messages I’ve received from domains hosted by your service?A)...

 Premium Email Getting Started Guide

This Premium Email Getting Started Guide contains information you will need to begin using your...

 Best Practices - Sending from Premium Email

Person-to-Person The following best practices are generally considered sound advice for any...

 Best Practices - Sending to Premium Email

Sending Ensure that you’re only sending mail to users who specifically requested it....

 Forwarding Addresses

Premium Email can automatically forward email to a maximum of 15 other addresses (four of which...

 How to Change Account Order in Outlook

This is a question that comes up a lot. Many Outlook users need access to multiple email...

 Webmail Dropbox Integration

Premium Email has the ability to add links to files stored in your Dropbox account in an email....

 Sending IP Addresses

Outbound mail is sent from the following IPs: 173.203.187.63 173.203.2.19 108.166.43.129...

 Premium Email Limits

To protect the hosted email service and ensure a timely and reliable experience for customers, we...

 Enable DKIM and SPF in Premium Email

An SPF policy alone is not enough to protect the integrity of your domain’s email. DKIM (Domain...

 Whitelist a Domain

If you want to allow messages from a particular sender, you can safelist (whitelist) that sender...

 Safelisted Messages are Marked as Spam

There are a couple reasons why messages from a particular sender may still be blocked, or getting...

 External Resources

DKIM http://dkim.org DMARC https://dmarc.org Sender Reputation We allow our...