Unable to Send Email when away from Home or Office (Port 25 Blocked) Print

  • Email, Troubleshooting, Standard Email, Ports, SMTP
  • 0

If you cannot send email while you're away from home, and you're a guest on another network, that ISP may be blocking SMTP Port 25. Port 25 is the standard port for sending email. It is also used for sending spam which results in many ISPs blocking its use to thwart spammers.

In order to send email again, you'll have to change to a different SMTP port. Please use Port 587.

For instructions on changing the SMTP Port for sending email, please see the following Knowledgebase article:

SMTP Port Blocking

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