How do I cancel a Domain Name Renewal?

If you do not want to renew a Domain Name Registration login in to the AlpineWeb Customer Backroom:

https://www.alpineweb.com/backroom/clientarea.php

Your login details are as follows:

Login: Email address used during the initial accout creation.
Password: Specified during the ordering process.

Once logged in take the following steps:

  1. Navigate to: Domains > My Domains

  2. From the dropdown menu to the right of the Domain Name you wish to Cancel click on: Auto Renewal Status

  3. Click on: Disable Auto Renew

Or:

  1. Navigate to: Domains > My Domains

  2. Click on the Manage button next to the Domain Name:

  3. Click on Auto Renew in the left hand Manage pane.

  4. Click on Disable Auto Renew

Disabling the Auto Renew Status will cancel the generation of new invoices.

If you wish to change the status of your Domain Name(s), go back to Auto Renew and simply reverse these steps.

  • Domain Names
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