Payments

Managing Payments

Customers can manage Payments in the AlpineWeb Customer Backroom by logging in here:

https://www.alpineweb.com/backroom/clientarea.php

Payment Methods

Customers can choose from the following payment methods:

  • Credit Card Payments
  • PayPal
  • PayPal Express Checkout
  • Mail in Payments

To Pay an Invoice

Navigate to:

Billing > My Invoices

  • Click on the Unpaid button of the Invoice you wish to make a payment on.
  • Choose the Payment Method from the drop down list.
  • Next, if making a Credit Card or PayPal payment, click on the respective Pay Now or PayPal button; if choosing the Mail In Payment, follow the instructions for addressing the payment and please remember to include the Invoice number.

Mass Payment

Mass Payment of Invoices allows customers to pay for multiple invoices at once. It may be quicker and more convenient for customers when multiple outstanding invoices are processed in a single payment.

Make a Mass Payment in the AlpineWeb Customer Backroom by navigating to:

Billing > Mass Payment

Managing Credit Cards

Customers can manage the Credit Card they use for payments by navigating to:

Billing > Manage Credit Card

Customers can add, remove and update their Credit Card details.

Adding Funds

Adding of funds or credit to an account allows customers to have a prepaid balance on their account. These funds are known as a Credit Balance. A Credit Balance allows customers to pay in advance and can assure that funds are available for domain name renewals to domain names from expiring.

Funds can be added in the AlpineWeb Customer Backroom by navigating to:

Billing > Add Funds

Downloading and Printing Invoices

Invoices can be downloaded and/or printed. Navigate to:

Billing > My Invoices

View Select the Invoice to download or print by clicking the Paid/Unpaid button. Afopening the invoice click on the respective Download or Print link on the right side of the page.

Contact Us

If you have questions or need further assistance please submit a Help Ticket or Contact Us directly:

  • Payment, Billing
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