Customer Backroom Getting Started Guide

What is the AlpineWeb Customer Backroom?

The AlpineWeb Customer Backroom is where our Customers can order and manage their products and services.

Customers can log in securely here:

https://www.alpineweb.com/backroom/clientarea.php


In the AlpineWeb Customer Backroom new and existing Customers can manage:

Account Details and Settings

  • Manage Account Contacts: Create and Manage additional Users for access to your Backroom Customer Account. Access control is available so that you can restrict what your users can see and access.
  • Reset Account Password
  • Security Settings
  • Email History

Billing

  • Review Invoices
  • Review Quotes
  • Manage Payment Methods
  • Make Payments

Domains

  • Domain Name Search Tool
  • Order New Domain Names
  • Renew Domain Name Registration
  • Transfer a Domain Name to AlpineWeb
  • Manage Domain Name Registration Contact Information and Nameserver Addresses
  • Manage DNSSEC Records
  • Create and Manage DNS Records including A, AAAA, CNAME, LOC, MX, NS, SPF, SRV, TXT, CAA

Services

  • Login to cPanel
  • Access Webmail
  • Order, Upgrade and Manage New and Existing Hosting Plans
  • Manage CloudFlare CDN
  • Quick Shortcuts to primary cPanel Services including:
    • Email Accounts
    • Forwarders
    • Autoresponders
    • File Manager
    • Backups
    • Addon Domains
    • Subdomains
    • Cron Jobs
    • Databases
    • phpMyAdmin
    • Traffic Statistics
    • Installatron Application Installer
  • Submit Cancellation Requests

Support

  • Announcements
  • Access Downloads
  • Knowledgebase Articles
  • Support Ticket Management
  • Review Network Status
  • Unblock an IP Address from the Firewall
  • Customer Backroom
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