iOS10 iPad (iOS10 - ActiveSync)

This article will assist you in setting up your iPad with your Hosted Exchange mailbox. This article assumes that you have iOS 10 installed. If you have a previous version, the screenshots below may not align exactly. We recommend running the latest version of iOS. This will ensure your phone has the latest features and security patches.

  1. On the home screen, tap the Settings icon.

  2. Within Settings, scroll down and tap Mail

  3. Now tap Accounts



  4. Tap Add Account



  5. Tap Exchange



  6. Enter the following details:

    Email Address: [email protected]
    Password: Your mailbox password
    Description: Anything you'd like.

  7. Tap Next



  8. Enter the following server information: 

    Email Address: [email protected]
    Server: mobilesync.emailsrvr.com
    Domain: Leave blank
    Username: [email protected]
    Password: Your mailbox password



  9. Tap Next

  10. Select the services that you wish to synchronize and then tap Save



  11. Once saved, head over to the Mail app to access your email.

    Note: If you have a large mailbox, it may take several minutes before email appears. Please wait at least 15 minutes before troubleshooting.
  • iOS10, iPad, ActiveSync
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