Android: Motorola Generic IMAP Setup with Native App

  1. Launch the Settings app on your device.
  2. Once it launches, tap on Accounts.
  3. Tap on Add Account.
  4. Select Email as the Account Type

  5. Email address: [email protected] 
    Password: Your mailbox password

  6. Tap Sign In
  7. Tap IMAP account

  8. Enter the following server details:

    Email address: [email protected] 
    Username: [email protected]
    Password: Your mailbox password 

    IMAP Server: secure.emailsrvr.com 
    Security Type: SSL 
    Port: 993 

    SMTP Server: secure.emailsrvr.com 
    Security Type: SSL 
    Port: 465 
    Authentication required before sending emails: On 
    Username: [email protected]
    Password: Your mailbox password

  9. Tap Next

    Authentication failed?

    • This means that your username or password are incorrect
    • Make sure your user name is typed as shown above and that you did not make a typo (it happens!)
    • Try accessing webmail via a web browser
    • If your browser has a saved password, remove it and manually enter it, to make sure you're using the same password you tried on your mobile device
    • If you cannot access webmail, you will need to reach out to your email admin for a possible password reset.
    • If you can access webmail, triple check you're typing the same password you used for webmail
    • If issues persist, contact your email admin
  10. Modify the settings as desired

  11. Tap Next
  12. Account Name: Used to distinguish the account in your device
    Your name: Name shown on outgoing emails

  13. You are all set! Go back to the main menu, open the Email app and your messages should start syncing. Please give it a few minutes to download data before troubleshooting.

Don't forget about your other devices! Click here to set up a computer, tablet, or phone.

  • Android, Motorola, IMAP
  • 0 Users Found This Useful
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