Customer Backroom Getting Started Guide Print

  • Customer Backroom
  • 2

What is the AlpineWeb Customer Backroom?

The AlpineWeb Customer Backroom is where our Customers can order and manage their products and services.

Customers can log in securely here:

https://www.alpineweb.com/backroom/clientarea.php


In the AlpineWeb Customer Backroom new and existing Customers can manage:

Account Details and Settings

  • Manage Account Contacts: Create and Manage additional Users for access to your Backroom Customer Account. Access control is available so that you can restrict what your users can see and access.
  • Reset Account Password
  • Security Settings
  • Email History

Billing

  • Review Invoices
  • Review Quotes
  • Manage Payment Methods
  • Make Payments

Domains

  • Domain Name Search Tool
  • Order New Domain Names
  • Renew Domain Name Registration
  • Transfer a Domain Name to AlpineWeb
  • Manage Domain Name Registration Contact Information and Nameserver Addresses
  • Manage DNSSEC Records
  • Create and Manage DNS Records including A, AAAA, CNAME, LOC, MX, NS, SPF, SRV, TXT, CAA

Services

  • Login to cPanel
  • Access Webmail
  • Order, Upgrade and Manage New and Existing Hosting Plans
  • Manage CloudFlare CDN
  • Quick Shortcuts to primary cPanel Services including:
    • Email Accounts
    • Forwarders
    • Autoresponders
    • File Manager
    • Backups
    • Addon Domains
    • Subdomains
    • Cron Jobs
    • Databases
    • phpMyAdmin
    • Traffic Statistics
    • Installatron Application Installer
  • Submit Cancellation Requests

Support

  • Announcements
  • Access Downloads
  • Knowledgebase Articles
  • Support Ticket Management
  • Review Network Status
  • Unblock an IP Address from the Firewall

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