Previously, you received communication from us regarding an update and reboot(s) to your Dedicated server(s) necessary to address two high-profile, security vulnerabilities that have come to be known as Meltdown and Spectre.

We are reaching out to inform you that we will be applying additional patches related to the latest variations identified in these vulnerabilities. As a reminder, these vulnerabilities affect nearly every modern server and desktop computer. We will be patching and rebooting all of our Linux Dedicated Servers and have scheduled the following maintenance windows:

Saturday Nov. 10th, 10pm - 10am ET
Sunday Nov. 11th, 10pm - 10am ET

As before, these vulnerabilities require immediate attention. AlpineWeb takes these threats very seriously as they pose a risk of secure information being accessed by rogue programs and hackers. We are working aggressively with all of our hardware and software vendors to remediate exposure and protect your servers in the least impactful manner possible.

For vulnerable servers running a Linux-based operating system, we will apply patches and automatically reboot your server(s) during one of the maintenance windows. If you would like to opt-out of that maintenance window, you may do so by patching your server by:

Thursday, November 8th, Noon EST

Instructions for patching your server can be found in this article:

https://www.alpineweb.com/backroom/knowledgebase/271/Updating-Your-Dedicated-Server-for-the-SpectreorMeltdown-Vulnerabilities.html

As always, the security of your servers is of utmost importance everyone at AlpineWeb. We have a dedicated team of security and server engineers working 24x7 to apply the patches and address this critical vulnerability.

If you should need additional assistance submit a Support Request here:

https://www.alpineweb.com/backroom/submitticket.php

Or visit the Contact Us page for additional contact options:

https://www.alpineweb.com/contact-us/



Thursday, November 1, 2018

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