Reselling Policies
As a customer or potential customer, please review and become familiar with these Reselling policies. Should you have any
specific questions regarding these policies, please contact
our Service Staff.
- Our Customers are responsible for collecting payments from their own customers. Customers are, in turn,
responsible for payment directly to us for the full amount of their quarterly bill.
- The Customer agrees to pay us a monthly Service Fee for the services we provide based upon the current
Rate Schedule. The Service Fee is billed to you at the beginning of each month and is due
no later than the 20th day of the month in which the Service Fee is billed. Your first month of service will be prorated
according to the number of days you had an active Server during the first month. The Service Fee is subject to adjustment,
with notice, according to the current Price Schedule.
- Should an end-user of a Customer request to become one of our Customers, the end-user is subject to the
following:
- A new Customer (previous end-user) must order a new Hosting Plan with a new IP address and pay all
applicable set-up fee(s) for the Account(s) and for any additional products the Server had (i.e. CyberCash, SSL, etc).
- A new Customer (previous end-user) must order additional Hosting Plans and IP addresses for any other
Hosting Plans and virtually sub-hosted accounts that may be involved, and pay the applicable set up fees as though the
accounts were being set up for the first time, including sub-host charges.
- A new Customer must close any accounts with their previous Customer according to the standard procedure
for that particular Customer. The new Customer should ensure that their balance is paid in full to their previous Customer.
Should the previous Customer prove that there is an outstanding balance, the Hosting Plans that have been ordered will be
placed on hold until the accounts have been paid in full.
- If one Customer is transferring all of their Hosting Plans to a second Customer account, the first
Customer account balance must be $0.00 before the transfer can take place.

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