Privacy Policy
AlpineWeb's policies and procedures for handling customer information have been created with the understanding that Internet
technologies are still evolving and that Internet business methods are continuing to evolve to meet the needs and opportunities
of the changing technologies. As a result, AlpineWeb's policies and procedures are subject to change.
In the course of serving its customers, AlpineWeb acquires, stores and transmits customer communications and information that
customers may regard as private or sensitive. Some of this information - such as the customer's name, address, telephone
number, and credit card data - is provided to AlpineWeb by its customers in order to establish service. Other information -
such as the customer's account status, choice of services, and customer logs - is created and maintained by AlpineWeb in the
normal course of providing service. AlpineWeb may also use cookies, which are small pieces of information that a web site can
store in a designated file on a user's computer for various reasons. For example, AlpineWeb may use cookies on the landing
pages of products sold online which record the customer information that is required on the order form. This information is
then forwarded to an internal sales tracking database within AlpineWeb. In addition, AlpineWeb may store customers' electronic
mail and other communications as a necessary incident to the transmission and delivery of those communications.
Data Security
AlpineWeb will protect the confidentiality of its customers' information, account information and personal communications to
the fullest extent possible and consistent with the law and the legitimate interests of AlpineWeb, its partners, its employees
and other customers of AlpineWeb's services. To protect the loss, misuse, and alteration of information that is collected from
customers, AlpineWeb has appropriate physical, electronic, and managerial procedures in place.
How is customer information used?
AlpineWeb uses customer information to provide its customers with system information or information about new or upgraded
products. Customer information is only used for internal operations and will never be sold or otherwise disclosed to a third
party.
Opt Out & Modifications
Customers may opt out of receiving notices of new or upgraded products from AlpineWeb and AlpineWeb
partners by contacting our Service Staff.
However, customers may not opt out of receiving information from AlpineWeb which is essential for maintaining or updating
customers' accounts or system information. All other customers may access and modify their personal information by contacting
their AlpineWeb Account Manager.
Domain name customers who have registered a domain name with AlpineWeb and wish to change the Technical Contact from AlpineWeb
to another company, may send a request to the AlpineWeb
Hostmaster. It is important to note that
customer domain name registration information is made publicly available in the registry of domain names.
Disclosure of Customer Information and Communications
AlpineWeb will not otherwise disclose its customers' personal and account information unless AlpineWeb has reason to believe
that disclosing such information is necessary to identify, make contact with, or bring legal action against someone who may be
causing harm or interfering with the rights or property of AlpineWeb, AlpineWeb's customers, or others, or where AlpineWeb has
a good faith belief that the law requires such disclosure.
AlpineWeb also will not, except for reasons stated below, disclose to third parties the contents of any electronic mail or
other electronic communications that AlpineWeb stores or transmits for its customers. The circumstances under which AlpineWeb
will disclose such electronic customer communications are when:
- It is necessary in order to provide service to the customer;
- It is necessary to protect the legitimate interests of AlpineWeb and its customers;
- It is required to cooperate with interception orders, warrants, or other legal process that AlpineWeb
determines in its sole discretion to be valid and enforceable; and
- It is necessary to provide to a law enforcement agency when the contents are inadvertently obtained by
AlpineWeb and appear to pertain to the commission of a crime.
AlpineWeb disclaims any intention to censor, edit or engage in ongoing review or surveillance of communications stored on or
transmitted through its facilities by customers or others. AlpineWeb will, however, review, delete or block access to
communications that may harm AlpineWeb, its customers or third parties. The grounds on which AlpineWeb may take such action
include, but are not limited to, actual or potential violations of AlpineWeb's Acceptable
Use Policy.
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