FAQ's for Domain Name Registration and more
What is a DNR?
DNR is an acronym for Domain Name Registration.
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Why is a domain name important?
Your domain name is your identity on the Internet, also known as your Web site address or URL.
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How do I search for a domain name?
You can use the form at the top right corner of every web page on our website to check for an available domain name. You can
also start right here:
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How do I register/reserve a domain name?
Use our Secure Online Order Forms to register a name for your business. It should be your name or your company's name. If it's available,
you can start having a Web presence within hours.
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Why are there so many extensions available?
There are now tens of millions of .com domain names on the Internet, so adding more extensions offers you more opportunities to
register your preferred name.
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How do I use the lookup tool?
Just type the domain name you're searching for, choose an extension and then click "Search". It will determine if it's
available.
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What does a domain name cost?
$20.00
year/per Domain Name. You can register a name for up to 10 years in advance.
$20.00/year : 1 year
$18.00/year : 2-4 years
$16.00/year : 5-7 years
$15.00/year : 8-10 years
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What if a domain name is not available?
When the domain name you want is NOT available, AlpineWeb can provide you with some alternative domain names and extensions
to your preferred name.
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What is WHOIS?
WHOIS is the database of all domain name Registrars (owners). WHOIS contains
information about the Domain Name, nameservers, registration, and sometimes, the expiration dates.
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What is Domain Name Service?
Here's the definition from Wikipedia:
"The Domain Name System (DNS) is a distributed hierarchical naming system for computers, services, or any resource connected to the Internet or a private network. It associates various information with domain names assigned to each of the participants. Most importantly, it translates domain names meaningful to humans into the numerical (binary) identifiers associated with networking equipment for the purpose of locating and addressing these devices worldwide. An often-used analogy to explain the Domain Name System is that it serves as the "phone book" for the Internet by translating human-friendly computer hostnames into IP addresses. For example, www.example.com translates to the addresses 192.0.32.10 (IPv4) and 2620:0:2d0:200::10 (IPv6)."
http://en.wikipedia.org/wiki/Domain_Name_System
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What domains can be registered through your new Domain Name Registration service?
We will be able to assist with the registration of .com, .net, .org, .biz, .info, and .us domain names up to 67 characters
in length. The 67 characters includes the dot and extension (ex. 1-63 Character + the .com). We are not able to assist with
the registration of international country code domain names. domains at this time; however, we anticipate offering
registration of International country code domain names in the future.
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What is the fee for the new domain registration service?
Domain Name Registration is offered at the following rates:
$20.00/year : 1 year
$18.00/year : 2-4 years
$16.00/year : 5-7 years
$15.00/year : 8-10 years
You have the option to register domain names between 1 and 10 years (2 to 10 years for .biz .info and .us) in length.
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What are the AlpineWeb Nameserver Addresses?
NS1.ALPINEWEB.COM
192.220.124.203
NS2.ALPINEWEB.COM
192.220.125.203
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What are the Domain Name Registration Policies?
The Domain Registration Policies covers the terms and conditions associated
with our registration of domain names. You must agree to the terms and conditions of this Exhibit, as well as the AlpineWeb
Reseller Agreement before we will register domain names for you or your customers. Likewise, your customers must agree to the
same terms listed in this Exhibit. It is your responsibility to inform your clients of this Exhibit prior to requesting that a
domain name be registered on their behalf.
You will need to return a signed copy of the AlpineWeb Reseller agreement and agree online to the Domain Registration Exhibit
before we will submit any domain names for registration. Domain names that are received prior to us receiving a signed copy of
the AlpineWeb Reseller Agreement and online acceptance of the Domain Registration Exhibit will simply be placed on hold until
the necessary Agreement is received.
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How will I be billed for new domain registrations?
Just like the other services you receive from us, you will be billed directly for ALL domain names registered through us.
This makes it your responsibility to collect prompt payment from your clients for the domains they request to be registered
with us. You will be billed according to the existing billing terms and pricing. We will not contact nor bill your clients
for the domain names you request that we register.
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How do you handle domain name renewals?
As a service to you, we will automatically renew domain names registered through us for the same period of time you originally
registered the domain name. Your account will then be billed for the renewal of such domain names.
If you would like to change the number of years we renew the domain for, you can easily do this by logging into your account at:
Backroom Customer Area
You can select the specified number of years you would like to renew the domain name for by clicking "renew" next to
the domain name you would like to modify. Domain names may be renewed from 1 to 9 years. Please note that we will register the
domain name immediately for the number of years you selected and your account will be billed accordingly.
If you would NOT like to renew a domain name, you can easily cancel the default renewal by clicking on "remove" next
to the domain name you would like to cancel in the Domain Manager. By doing this, the domain name registration will be removed
from our system. Hence, the registration of the domain name will lapse and eventually become inactive.
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Who should be listed as the domain contacts?
You will be able to specify any Administrative Contact information for the domains you register. Your Customer Account will
be contacted and billed directly for all new domain names and renewal of domain names.
We recommend you list the domain owner as the Organization and Administrative Contact.
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What are the special requirements associated with .us domain names?
You must qualify under at least one of the following categories:
- Be a U.S. Citizen
- Be a permanent resident of the U.S. or any of its possessions or territories
- Be a U.S. organization incorporated within one of the 50 states or a U.S. Territory
- If otherwise constituted under the laws of a state of the United States of America, the District of
Columbia, or any of its possessions or territories (including the U.S. federal, state, or local
government entity or subdivision thereof and unincorporated organizations based in the U.S.)
- If regularly engages in lawful activities (sales of goods or services or other business, commercial
or non-commercial, including not-for-profit relations in the United States)
- If entity has an office or other facility in the U.S.
Additionally, you must list an organizational address within the United States.
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Can I still use your Domain Registration Service if I am doing my own DNS?
Yes, you may select to use your own nameservers, and hence do your own DNS by registering your domain with our Order Wizards and using the Nameserver Addreses of your choice.
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How do I modify the information associated with a domain name?
You can now modify your contact or name server (Whois) information for Domain Names registered through us
by using our Support Request Form.
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How do I Move an Existing Domain Name?
If your registered domain name is already hosted with another provider, you will need to modify the name server information
your domain name uses to point to your new Virtual Server. View our short list of
steps for updating the name servers your domain
name is using.
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How do I transfer domain names from another registrar such as Network Solution to you?
See the Domain Registrar Transfer FAQ.
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Who is Internet Names WorldWide, a division of Melbourne IT (MIT) and what is their relation to you and to AlpineWeb?
We register domain names through a special partnership AlpineWeb has established with Internet Names WorldWide, a division of
Melbourne IT, an official registrar accredited by the
Internet Corporation for Assigned Names and Numbers (ICANN).
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